Intruder Alarms - list of FAQ's
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Q. Is the alarm complicated to use?
A. No - It's normally just a matter of entering a four-digit code.
Q. Who chooses that four-digit code?
A. You do. The code is changeable at any time.
Q. How do I turn it off?
A. Whenever you re-enter the house, the alarm will bleep at you. Just enter your code to switch it off.
Q. Can I set it at night?
A. Yes, and we advise that you do. We will program the system to include only those areas that you want protected and exclude others during a 'night' setting.
Q. What happens if it goes off?
A. The alarm will only ring for a pre-programmed length of time before silencing and re-arming itself. If you are there you just enter your code to stop it.
Q. Will I know if it has been off while I was away?
A. Yes. When you return you will notice the external strobe light flashing, to warn you that there may potentially be danger in the house. Also the keypad will bleep differently to normal when you open the entry door.
Q. I have pets. Can I still have an alarm?
A. Yes. We can use various equipment and methods to protect your home, whilst still allowing your pets to be in the house.
Q. What happens in a power cut?
A. All systems have rechargeable batteries that must keep the system powered for at least 12 hours. Should power not be restored before the battery runs out a second battery is then used to trigger the external Alarm Box alerting everyone that there is a problem. The system does not just run flat quietly.
A. All batteries are rechargeable and have a life expectancy of 3 to 5 years. We recommend that the battery be changed every 3 years.
Q. I've heard about Wireless Alarms. Are they any good?
A. Some are, some aren't. They can be prone to false alarms from rogue frequencies and the batteries do need changing regularly, unlike 'wired' alarms. The sensors also tend to be slightly larger as they must incorporate a decent sized battery. However, certain situations dictate that Wireless systems may be a more practical solution for various reasons, - but read on..
Professionally supplied Wireless Alarms are far superior to ones available in DIY stores, and engineers have the equipment to detect rogue frequencies and test signal strengths, thus minimising false alarms. You also have the peace of mind that should any problems occur, they will be diagnosed and dealt with promptly by the Installer under warranty - unlike a DIY system when you are on your own..
One advantage of wireless systems is that you always have the option to take the equipment with you whenever you move house!
Q. What happens if my neighbours just ignore my Alarm?
A. Additional equipment can be added to the alarm, linking it to a telephone line that calls your mobile, office, relatives, etc, alerting you of a potential problem.
Q. How long is my alarm guaranteed for?
A. All of our own alarms are guaranteed for the first year following installation. That includes all parts and labour charges as a result of faulty equipment or workmanship.
Q. Do you service alarms that you haven't installed?
A. Yes, we will attend any call to whatever system you may have.
We hope we have answered some of your questions. If you have any more - please contact us!